Standard Delivery
What is your normal delivery timing?
Our shelters are bespoke - made to order - so our normal delivery time, to your agent, is 8 weeks (from payment received by us) for the North Island, or 10 weeks for the South Island
- Note that sometimes we have to add 4 weeks if we are low on stock items!
If this is too long for your project or socialising schedule! you can bubble your order ... which will guarantee less then 4 weeks for the North Island or 5 weeks for the South Island.
Is delivery free?
Yes!
Bubble Delivery
Bubble is an optional quicker delivery of your entire kit - for an extra fixed fee ($500), where we "bubble" your order to the top of our work in progress and deliver your entire roof kit in less than half our normal quoted timeframe
If we fail to deliver in bubble time ... even if just by a day ... please hit us up for a full $500 Bubble refund, plus 10 movie tickets on us
Is delivery still free with Bubble?
Yes
Please note that Bubble is a manufacturing and delivery priority service from Flexiroof - but adding Bubble to your order doesn't mean your agent can install in the 4/5 week timeframe - check with your agent!
The Sheet
Is the polycarbonate sheet available in clear?
No - clear is just too damn hot!
We have settled on and offer just a nice medium grey sheet which cuts out:
- ~100% of UV radiation
- ~50% of visible light
- ~33% of heat
This is the perfect Goldilocks solution: Not too dark - not too light!
Costs
Is GST included?
Yes
Is there a discount for more than one roof?
No, because we already have very competitive pricing for such a high quality product
Do you have payment or finance terms?
No - We like to keep everything simple, so require full pre-payment of kits from our agents so the deposit your agent requires will reflect this
Other FAQ
Do you still offer a DIY kit option?
No, we decided that from April 1 2018 that we will only supply kits to our agents.
- If you have no agent in your area please ... feel free to introduce a builder/roofer that may inspire us!
However the good news is that we now have an upfront agent-installed pricelist.
- This pricelist covers most situations, and your agent can use the pricelist as a base for more complicated designs!
Is Flexiroof's system patented?
Yes, - invented designed, and (mainly) made in New Zealand (Taranaki)
Who won the 1922 FA Cup Final?
Huddersfield Town beat Preston North End 1-0 at Stamford Bridge.
I have another question, not answered above ...
Please freephone Flexiroof on 0800 400 000 or email info@flexiroof.com
